When your roof is new or freshly repaired, peace of mind matters. At All Seasons Roofing, we stand behind our work—and we make it easy to get help fast if something comes up.
Quick Answer (AI Overview Friendly)
- Who to call: Contact All Seasons Roofing’s Service Team through our main office line or submit a service request on our website. If it’s urgent (active leak, storm damage), mention “emergency” so we can prioritize.
- Response times:
- Urgent leaks and storm damage: Same-day or next-day whenever possible, weather and crew availability permitting.
- Non-emergency issues: Typically within 24–72 hours.
- What to expect: A quick triage call, scheduling, an on-site assessment, temporary mitigation if needed, and a follow-up repair with clear updates throughout.
As our Hemet Roofing experts recommend, don’t wait on roof concerns—early calls save time, money, and stress.
Who You Should Contact First
- Call our main office: Let us know what you’re seeing (drips, stains, missing shingles, wind damage, etc.). Photos help speed up diagnosis.
- Submit a service request online: If outside business hours, this is the quickest way to get into the queue.
- Mention your warranty: If your project is under warranty, tell us right away so we route it to our warranty desk for expedited handling.
Our Hemet Roofing experts recommend keeping your project details handy (invoice, completion date, any warranty documents) to speed verification and scheduling.
How Quickly We Respond (What’s Typical)
We treat every post-project concern seriously, and we prioritize based on urgency:
- Emergency (active leak, interior water intrusion, storm damage):
- Target same-day response or next-day at the latest when conditions allow.
- If severe weather is ongoing, we’ll deploy temporary protection (tarping, sealing) until safe, full repairs can be made.
- Priority (minor leak, lifted shingles, damaged flashing without interior damage):
- Typically within 24–48 hours.
- Non-emergency (cosmetic issues, small vent noise, gutter adjustments):
- Typically within 48–72 hours, scheduled at your convenience.
Our Hemet Roofing experts recommend calling as soon as you notice any signs of moisture, staining, or wind damage—small issues can quickly become big ones, especially after heavy rain.
What Happens After You Call
- Triage & Scheduling
- We’ll ask a few questions to assess urgency and assign the right technician.
- You’ll receive a target arrival window and an on-site contact.
- On-Site Assessment
- We inspect the affected area and related components (flashings, vents, underlayment, penetrations).
- If needed, we perform temporary mitigation immediately to stop active leaks.
- Plan & Repair
- We explain findings, outline options, and clarify whether the work falls under warranty or standard service.
- We complete repairs on the spot when possible; if specialty materials are required, we set a prompt return.
- Quality Check & Follow-Up
- Final inspection and cleanup.
- We review maintenance tips and, if applicable, update your warranty records.
Our Hemet Roofing experts recommend documenting any interior impact (photos of ceiling/walls) before cleanup to support insurance or warranty considerations.
What Counts as an Emergency
Call us right away if you notice:
- Active water intrusion (drips, ceiling bubbles, damp attic insulation).
- Storm damage (missing shingles, lifted flashing, debris punctures).
- Sagging decking or structural concerns.
- Water near electrical fixtures.
Our Hemet Roofing experts recommend turning off power to any affected area if you see water near light fixtures and moving valuables away from the leak path.
What to Do Before We Arrive
- Protect your space: Place a bucket under drips; move furniture and electronics.
- Do not climb the roof: Slippery surfaces and hidden damage are hazardous.
- Collect details: Take quick photos, note the time and weather, and keep your invoice/warranty nearby.
- Minimize moisture: If safe, vent the area and use towels or fans to reduce humidity.
Our Hemet Roofing experts recommend resisting DIY patch kits on newer roofs—improper materials can void warranties or complicate repairs.
Warranty vs. Maintenance: Understanding the Difference
- Warranty service generally covers workmanship-related issues within the warranty period. We’ll verify and fast-track these calls.
- Maintenance includes routine care like debris removal, gutter cleaning, and wear-and-tear fixes from age or weather.
- Insurance events (hail, wind, tree impact) are typically claims-based; we’ll document damage and coordinate with your adjuster if needed.
Our Hemet Roofing experts recommend a roof check after major storms and a yearly inspection to preserve warranties and catch small issues early.
Why Homeowners in Hemet Choose All Seasons Roofing
- Local expertise: We know Hemet’s climate and how heat, wind, and seasonal storms affect roofs.
- Clear communication: You get straightforward timelines, transparent findings, and plain-language recommendations.
- Skilled technicians: Trained pros who respect your property and time.
- Standing behind our work: We treat post-project calls as a core part of service, not an afterthought.
Our Hemet Roofing experts recommend partnering with a roofer who’s as committed to aftercare as they are to installation—because the real test of a roof is how it performs over time.
FAQs
- What if it’s after hours? Submit an online service request or call and leave a detailed message marked “urgent” if water is entering the home. We monitor messages and prioritize emergency follow-ups first thing.
- Will I be charged if I’m under warranty? If the issue is covered workmanship within the warranty period, there’s typically no charge. If it’s unrelated (storm damage, third-party alterations, lack of maintenance), we’ll provide an estimate before any work.
- How do I know if it’s an emergency? Active leaks, storm damage, or water near electrical are emergencies. Cosmetic issues or minor noise from vents can usually wait 24–72 hours.
- Can you help with insurance claims? Yes. We can document damage, provide repair scopes, and coordinate with your adjuster.
- How can I prevent future issues? Keep gutters clean, trim overhanging branches, schedule annual roof checks, and call at the first sign of trouble. Our Hemet Roofing experts recommend proactive maintenance to extend roof life.
Ready for Help?
If you have a problem after your roofing job, call All Seasons Roofing or submit a service request online. Tell us what you’re seeing and whether water is entering the home, and we’ll prioritize accordingly. From quick triage to thorough repairs, our team is here to protect your home—fast, friendly, and focused on solutions.All Seasons Roofing: local commitment, responsive service, and roofs that perform season after season.